PRIVACY POLICY

Last Updated: February 2026

A. Information You Provide Directly

We may collect:

    • Full name
    • Company name (for trade customers)
    • Email address
    • Phone number (including mobile number)
    • Shipping and billing addresses
    • Project details
    • Product interests
    • Financing inquiries
    • Service and warranty information
    • Communications with our team
    • Payment information (processed securely through third-party providers)

B. Information Collected Automatically

When you visit our website, we may automatically collect:

    • IP address
    • Device type and browser type
    • Operating system
    • Referring URL
    • Pages visited
    • Time spent on pages
    • Clickstream data
    • Geolocation data (approximate)
    • Session behavior and interactions

C. Information from Third Parties

We may receive information from:

    • Marketing partners
    • CRM and data enrichment providers
    • Advertising platforms
    • Analytics providers
    • Trade show registrations
    • Publicly available business directories

Types of Cookies Used

A. Essential Cookies
Required for website functionality (checkout, login, security).
B. Performance & Analytics Cookies
Used to measure traffic, site usage, and performance metrics.
C. Functional Cookies
Remember preferences such as region, language, and previously viewed products.
D. Advertising & Marketing Cookies

Used to:

  • Deliver targeted advertisements
  • Measure ad campaign effectiveness
  • Support retargeting campaigns
  • Track interactions with marketing communications

Third-Party Tracking
We may use third-party tools such as:

  • Analytics providers
  • Advertising networks
  • Email/SMS marketing platforms
  • CRM tracking integrations

  • Send promotional emails
  • Send SMS communications (where consent is provided)
  • Deliver personalized product recommendations
  • Track engagement with communications
  • Segment users by interest and behavior
  • Conduct retargeting campaigns

We may use automated decision-making tools to:

  • Personalize content
  • Prioritize sales follow-up
  • Segment users based on browsing or purchasing behavior

Marketing communications are sent only:

  • With prior consent (where legally required), or
  • In accordance with applicable commercial communication laws

  • Fulfill contractual obligations
  • Provide customer service
  • Comply with legal and tax requirements
  • Resolve disputes
  • Enforce agreements
  • Maintain business records
  • Support warranty and service records

Retention periods may vary based on:

  • Type of data
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  • Legal obligations
  • Business necessity

Generally:

  • Customer purchase records may be retained for up to 7 years
  • Warranty records may be retained for the duration of the product lifecycle
  • Marketing contact records are retained until opt-out or inactivity thresholds are met
  • Website analytics data is retained according to platform retention settings

Email Communications

  • Click the “Unsubscribe” link in any marketing email
  • Contact us at marketing@savalo.com

Unsubscribe requests are processed within 10 business days.
Transactional communications (order confirmations, service updates) are not subject to marketing opt-out.

SMS Communications

  • Reply STOP to any SMS message
  • Contact customer service to remove consent

Message and data rates may apply.

Advertising Cookies & Tracking
You may:

  • Adjust browser cookie settings
  • Use opt-out mechanisms provided by advertising networks
  • Use industry opt-out tools such as the Digital Advertising Alliance

  • Ecommerce platform providers
  • Payment processors
  • Email marketing platforms
  • SMS marketing platforms
  • CRM systems
  • Data analytics services
  • Shipping and logistics partners
  • Cloud hosting providers

These service providers are contractually obligated to:

Protect personal data

  • Use information only for authorized purposes
  • Implement appropriate security measures
  • Comply with applicable privacy laws

  • Unauthorized access
  • Disclosure
  • Alteration
  • Destruction

  • Right to Know what personal information we collect and how it is used
  • Right to Access personal data
  • Right to Delete personal information (subject to legal exceptions)
  • Right to Correct inaccurate information
  • Right to Opt-Out of sale or sharing of personal information
  • Right to Limit use of sensitive personal information (where applicable)
  • Right to Non-Discrimination for exercising privacy rights

To submit a privacy request, contact:
marketing@savalo.com
1 (888) 731-1349


  • Access
  • Deletion
  • Correction
  • Opt-out of targeted advertising
  • Data portability